Post by mnnuman27 on Dec 5, 2023 5:22:57 GMT
Have you all ever encountered a problem like this? Customers come to buy products or services. Once and then it's gone. You have to come up with an idea. To find new customers all the time Wasting money on advertising In many channels, there are many. Sometimes we may have the wrong belief in taking care of customers that Having a good product or service Send promotions to customers frequently. That alone…..will already be able to retain customers. But it's still not enough. and comprehensive if you truly want to reach customer groups In fact These are only short-term strategies. And your customers may only buy once. And don't come back to buy again. These various problems We can fix this by managing the relationship between brands and customers or Customer Relationship Management (CRM) .
Because when we can take care of customers and care about them. Deliver good products Phone Number List or services give help to solving problems for customers like true friends Even though sometimes he may not be the best friend. But we know our hearts the most about what we like and what problems we have. Doing CRM is the same. We have to take care of our customers like true friends who never abandon each other. And what methods are there? Ginny will tell you about it. The heart of customer relationship management Customer Relationship Management (CRM) is Managing relationships between businesses and customers that uses digital technology tools to assemble and of course, the CRM system is not just about taking care of customers but also includes collecting customer information.
That information helps us get to know our customers even more. allowing us to solve problems or presenting products or services in a consistent and responsive manner to meet customer needs as much as possible To build loyalty to our business When creating customer satisfaction in the right way It will lead to increased business income generation. and make the business grow sustainably, such as At Restaurant A, you have to wait in line for almost an hour to eat. Restaurant B, you also have to wait in line for a long time, but Restaurant B provides water and snacks and has a hand spa service. Give while waiting in line Which restaurant would you choose to eat at? Ginny thinks that everyone probably already has the answer in mind. And this is an example of good customer care. This example restaurant B actually exists in Shanghai. So you only have this one time to win the hearts of your customers. Take care of your customers before they disappear forever.
Because when we can take care of customers and care about them. Deliver good products Phone Number List or services give help to solving problems for customers like true friends Even though sometimes he may not be the best friend. But we know our hearts the most about what we like and what problems we have. Doing CRM is the same. We have to take care of our customers like true friends who never abandon each other. And what methods are there? Ginny will tell you about it. The heart of customer relationship management Customer Relationship Management (CRM) is Managing relationships between businesses and customers that uses digital technology tools to assemble and of course, the CRM system is not just about taking care of customers but also includes collecting customer information.
That information helps us get to know our customers even more. allowing us to solve problems or presenting products or services in a consistent and responsive manner to meet customer needs as much as possible To build loyalty to our business When creating customer satisfaction in the right way It will lead to increased business income generation. and make the business grow sustainably, such as At Restaurant A, you have to wait in line for almost an hour to eat. Restaurant B, you also have to wait in line for a long time, but Restaurant B provides water and snacks and has a hand spa service. Give while waiting in line Which restaurant would you choose to eat at? Ginny thinks that everyone probably already has the answer in mind. And this is an example of good customer care. This example restaurant B actually exists in Shanghai. So you only have this one time to win the hearts of your customers. Take care of your customers before they disappear forever.